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The 1st time I visited this resort was with my daughter in May 2017. We had such a perfect experience we decided to go back with friends (her friend and friend's mother) in August. Our stay was Aug 18-25th. Although we had another great stay, I'd definitely prefer to go back again in May/June/July, as August was much more busy (especially on the weekend). In August many Cubans are on holidays, so the resort had 95% Cuban guests. This was ok but it would have been nice to meet other Canadians travelling as we did on the 1st trip. That being said, being around the Cuban people and families is a very heart warming and loving experience. I love how they are so friendly and fun and family oriented.Other stuff. Check in & out was fast and seamless. We arrived very early and they got our room earlier than expected .. super nice bonus! Front desk staff were alwasy helpful and professional. Room was cleaned very well every day, A/C worked great, and :shower was nice and hot. Pools and grounds were lovely and well kept. I preferred the adult pool for some R&R but the main pool had some great music and entertainment when we wanted some fun. Beach was nothing short of spectacular. One day alot of seaweed and debris was washed up by shoreline and this was quickly cleared away the next day. We always got a chair beach side and the staff was always very helpful at assisting with that and keeping our drinks full! (try the rum filled coconuts on the beach!)The food and food service at the resort was also great. The lobby bar bartenders are super attentive 24/7 ..from yummy cappuccinos to mixing up your fav cold beverage. One morning the breakfast buffet was super busy and there was line up to get in. I was super impressed how some of the entertainment staff quickly came in and helped the buffet staff clean tables and seat new guests. The pool side grill had the slowest service at lunch .. choose the beach bar or lunch buffet instead. The buffet had PLENTY of variety ... fresh fish, chicken, pork, beef all freshly grilled per order. One evening there was a big perfectly roasted turkey which was a tasty treat. I also tried the pasta bar for spaghetti and was not disappointed. We celebrated a birthday in the international restaurant one evening and all enjoyed a spectacular 4 course gourmet meal including lobster and champagne, our waiter was just lovely ...super friendly, accommodating and fast. We also enjoyed a great Cuban meal in the a la carte restaurant but had to eat quickly as the mosquitoes were making a meal of us! Entertainment was fabulous. Each evening there was a different activity and/or dance show and event. Lots of audience participation which was fun. We followed many shows by salsa dancing in the disco after with our rum punches! Whooohoo. One evening we visited the cigar lounge and watched the band and played pool until late. Friday we enjoyed the Cuban Day beach BBQ where a Cuban band played alongside the most delicious Cuban spread of BBQ food. My best tips:- visit Moron! About 45min or so drive away .. see wild gorgeous flamingos on the way! Bring water and good walking shoes. Try the Cuban ice cream in town, go for a ride on a horse drawn buggy and enjoy some authentic Cuban food! - DO NOT miss Cuban Day BBQ by the pool. One word: YUM- do try the restaurant on the beach for a spectacular lobster & shrimp lunch. I don't recall the name of it, but along the beach if you walk to left of the resort (towards Tryp) it's only a 3 min walk. Full BBQ plate with shrimp, lobster, rice, veggies and plantains - DELISH! $12CUC per plate. Ice cold Cristal can $1CUC. CAN NOT BEAT.- 5 min walk to the market down the street (or 2 min train ride for $3CUC). You can also withdraw $ there from the money exchange there if there is not enough at the hotel. I bought some fantastic leather sandals and purses plus some funky wood carvings and a hand made beach cover. - bring a Bubba mug! Keeps your drinks sand free & ice cold for hours and you don't need to go back for a refill every 10 min. - Don't forget mosquito repellent .. a strong one! And lots! You'll need it. - Smile and tip well. They appreciate every single bit of your kindness.We love you Cuba! Thank you for another fantastic holiday. We will be back again soon!
We were 2 families there Aug 16th to 23rd 2017, 5 adults 5 kids 3 to 6 yoAll had a great time. Most time spent in pool and at the beach, which was perfect for the small kids.Food was just 0k. There was a bit of variety throughout the week. Wonderful bread made on site, delicious french fries. So this was a really great vacation however we wouldn't go back to this hotel for a few reasons. - beach was a 10 minute walk part of which was over a mosquito infested "laguna" (we called it a swamp)- mosquitoes were mostly a problem at dusk / night though (note we were in August)- bed mattresses uncomfortable in the 3 rooms we had- maintenance problems eg. bathtub rust, finicky faucets, clogged shower heads, missing tilesThese aren't showstoppers, as the title said everything was kept clean.
I have been seeing a lot of bad reviews of this place and don't know why. Remember this is Cuba - yes its not a 5 star but the food, beach and especially the people make this place absolutely amazing! We have already booked our 3rd visit for October.I have travelled to many places in Cuba and Dominican and found a lot of those places didn't compare to our experience here - still think about the times we had at Mojito! If you want a place where you can relax - enjoy a truly gorgeous beach and socialize with people that are almost like family then this is the place for you. Yes some people may not like this hotel as it might need some updating or whatever else they didn't like about it (nothing to complain about in my opinion - we are holidays!) but everything compensates for this. My husband and I are so looking forward to returning - cant wait to go back to this wonderful hotel.
We arrived around 14:00, the check-in process was swift and painless, they gave us room #1432 which was clean and comfortable. We were told that lunch was "al fresco" next to the pool, when we arrived, the service was too much to wish for, they hardly made any efforts to assist us in giving the basic service, not even forks and knives, the cooks at the grill were drinking beer and apparently drunk as they were very loud. The following day we tried to get some pizza from another area close to the pool, we were told there was not more pizza but only hot dogs and ham and cheese sandwiches, however, we still saw pizzas coming out for the next 30 minutes to people who had no hotel guest bracelets and they all put the pizzas in plastic bags and leaving. My feeling was that food walk out of that hotel and priority is given to locals rather than to the tourist. In more than one occasion I saw bartenders filling up beer glasses and go behind the bar and they all looked drunk to me, quite messy. For US$170 a day, I have had much better food and services elsewhere, overall I would not care for what I got, having being any other private hotel but what I paid was for the name Iberostar, this is why I am double disappointed.
My family (my husband, my 15 year old daughter, 13 year old son, and myself) visited this resort from Aug 3-10 of 2017. We had booked at the Hotel Colonial, but as they closed parts of their resort for renos, we were offered an "upgrade" the Iberostar Mojito. Let me start of by saying we had a blast and the weather (I was worried the heat would be unbearable) was great! I would not hesitate to travel to the Carribbean again in August, though I had read reviews by people who suggested it was a terrible time to go.Check in: We arrived at about 11:30am so, understandably, they were not ready for us. We left our bags in a designated room and enjoyed the pool and a couple drinks, courtesy of Lixandre who approached us immediately with a warm handshake. I remember thinking "this bodes well for the type of service we can expect all week". Not the case. By 1:00pm, our room was ready. We were handed a map and keys, but no other details such as how many a la cartes, when to book, where to check for daily activities, how to get towels etc.Room: Our room was 1418. It was very well air conditioned and tidy, but dated. We quickly learned that the fridge didn't work and later found out that the safe didn't work either. They sent someone to fix the fridge, but when it still wasn't working a couple hours later, they moved us to room 1813, which was, in my opinion, a much better location. Beds were what you would expect at a hotel of this class. Fridge was restocked inconsistently (supposed to be daily water and minibar every other day...we received daily water, but the mini bar was inconsistent). Towels and toilet paper were inconsistently restocked as well. But water pressure and water heat were great all week.Food and drinks: About what I expected. They try to replicate a North American-friendly menu with what they have available. Not much is fresh though...canned or frozen veggies, a lot of fruit "drinks" and not real juice. I believe this is fairly typical though. We didn't go hungry. Omelettes were very good as was the bread and donuts. There was usually something tasty on the carvery board (roast pork, chicken, ribs). Service was best at the buffet. Snack bar seems to make up its own hours about when they will serve what, and the beach bar didn't serve food consistently all week. As for drinks, don't expect to be waited on poolside as at other resorts. Pina Coladas are good, but that's about it. And the drinks are served in tiny plastic cups, which seemed to routinely end up in the pool. Kind of ridiculous that you can't get a mojito at the Mojito. A la Cartes were no better than the buffet with the exception of the atmosphere and the personal attention.Beach: There used to be a beachside resort over a lagoon on this property, but it closed. It now stands between the Iberostar Mojito and the beach. A good 3 minute walk through this abandoned resort to the beach. They were repairing a section of the boardwalk while we were there, which would have made getting close to the beach bar a bit easier. No problem finding shady palapas to sit under and if you are near the beach bar, there will be an employee there to get chairs out for you. If not, there will be a couple of employees in blue pants and white shirts who literally do nothing all day every day. Not sure what their job was, but I'm pretty sure they weren't doing it! Beach is very beautiful, packed white sand. I have to say though, I was shocked at the garbage. Numerous times I witnessed young tourists walking down the beach in large groups and throwing empty bottles, and cans behind them. I never witnessed any staff talk to people about it, or even bother to pick any of it up. No water sports (hobie cats, pedal boats, snorkeling equipment) are included...it all costs extra.Pools: There are four. All very nice. Adult pool is very quiet. One is a wading pool. They could stand to be a bit cooler, but I imagine that's hard to regulate this time of year.Entertainment and Events: I was very impressed by the quality and variety of nightly entertainment. Dancers, a four piece Cuban band, a saxophonist, living statues that strolled through the lobby bar. We took in a number of shows and usually enjoyed ourselves. One day the resort celebrated "Cuba Day". The lunch buffet was moved outdoors and there were games and drinks served close to the two main pools. We went to the beach for a bit, and when we came back for the foam party we were shocked at the amount of food waste and garbage in and around the pool! Many employees were standing around chatting with each other, doing nothing about it. It was so bad, we hardly had a place to sit down and my daughter actually cleaned it up. Very disappointing.Excursions: We did the All In One excursion, which I highly recommend. It started off with a dolphin interaction, followed by a jeep ride to the city of Moron. Once in Moron, we had a great Cuban style lunch, visited a museum and an art gallery and then did some souvenir shopping. We ended the day with a couple hours aboard a catamaran with an open bar and we got to do some snorkeling. It was a great day!Some of the employees at the Mojito do a fabulous job. Lixandre and Julio at the lobby bar were great, as was the lady (don't know her name)...Anky, Jose, and Baby at the buffet...the gentleman in the Blue Jays cap at the omelette station...Andy the animator...to name a few. Unfortunately, that's not the case with all of the staff.If you've booked at the Mojito..have a great time...enjoy the beaches, enjoy your family and take advantage of an excursion or two. You will have a clean, comfortable room to return to at night and you won't have to cook for a week or so. Just don't go expecting top notch service the whole week.PS...tip for GOOD service; not to GET service.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- 3 a la carte dinners/week
- 24-hour snacks
- 24-hour unlimited domestic and selected international drinks (house wine included)
- Admission to the disco (drinks included)
- Selected non-motorized water sports
- Pedal boat
- Dance lessons
- Daily activities program
- Introduction to scuba diving in pool (once/stay)
- Nightly entertainment
- Pool tables
- Spanish lessons
- 352 rooms
- 6 restaurants, including Italian, Seafood, Cuban, Steakhouse
- 5 Bars
- Pools (including adults-only pool)
- Beauty salon (fee)
- Gift shops
- Internet (fee)
- Scuba diving centre nearby (fee)
- Horseback riding (fee)
- Two 3/4 beds
- Full bathroom
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar MojitoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Jardines del Rey, Ciego de Avila, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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